Customer Service Representative

Job description

Within our company, our commitment to the development of each member of our team is our number one priority. We strongly believe that the success of the customer experience begins with dedication to developing the success of our employees.

Your role:

Welcome and serve the customer in the branch

Answer the phone and email

Promote our services and schedule appointments with estimators

Follow up on all customer requests

Job Perks:

Uniform supplied by company
Training provided
Company integration day
Skills sought:

Customer-oriented;
Ability to communicate clearly and succinctly orally and in writing in French and English;
Interpersonal and organizational communication;
Ability to work independently and as part of a team;
Have a good sense of direction;
Exercise judgment and initiative;
Results-oriented;
Self-management;
Important knowledge: Office Suite (Outlook, Excel, Word), billing knowledge a plus.
Salary: $17 $ to $22 $ per hour depending on experience

Schedule: 40 hr/week / weekends

Advantages of our family

Group Insurance
Possibility of working in winter carport/industrial/warehouse division
Performance incentive
2 Team activities per year (e.g., 2024 season employee trip to Mexico)
2025 Season (Jamaica)
Training and integration of all new hires
A coaching and career development culture from day 1
Join a winning team

They trust us

Rated 5 out of 5
Amazing, trustworthy service. They did my entire backyard (grading, new grass and coping).
Fabricio de Vasconcellos Baessa Antonio
Rated 5 out of 5
Good work, good staff, good boss. A pleasure to do business with. I recommend a 100%
Johann Bayard
Rated 5 out of 5
The experience was incredible with Tropical Gazon. They did my entire backyard, front yard (grading, new grass and planting bed).
Shobhit Gupta